MONTRÉAL · INDEPENDENT OPERATORS

The customer intelligence platform for independent operators.

Built on a loyalty mechanic. Pricing begins when we can show you measurable lift. Compounding into a city-wide distribution layer as the network matures.

Claim your listing — free See what's in it
Regulars operator dashboard — guest profiles, churn signals, cohort messaging in one view
$200+
/month operators pay for fragments of this elsewhere
0
bills until the bundle produces value
1
platform — CRM, messaging, insights, churn signals

One platform for what operators usually buy from four vendors.

Every check-in adds to a per-guest profile. The platform turns that signal into the surface independent operators actually need: a CRM, a messaging engine, customer insights, and churn-signal flagging. SevenRooms charges $300+/month for the CRM alone.

Per-guest profiles with visit history, taste inference, lifetime value
CRM

Per-guest profiles

Visit history, taste inference, lifetime value, and dietary flags — built passively from check-ins. No data entry. Search and segment your roster at a glance.

Cohort-targeted messaging and broadcast automation
Messaging

Cohort-targeted messaging

Win back a lapsing regular. Reward a milestone. Birthday specials. One broadcast per week per cohort, configurable. Real-time redemption tracking.

Churn-signal flagging on the regulars roster
Churn signals

Churn-signal flagging

Pattern inference flags regulars who are slipping before they're gone. Surface them on your roster with suggested win-back actions. The signal your POS can't give you.

Best-effort lift estimates with explicit confidence intervals
Insights

Honest lift estimates

Best-effort attribution with explicit confidence intervals — never bulletproof point estimates. Three streams: lift, raw POS-verifiable indicators, and platform-engagement telemetry.

Pricing begins when we can show you measurable lift.

You get the full bundle on day one with no credit card. We introduce pricing only after the platform is producing measurable lift for your business — more visits, more retention, more revenue per guest. If the platform isn't moving the needle, we haven't earned it yet.

Day 1

Full bundle access

CRM, messaging, churn signals, insights. No card, no trial countdown, no feature gates.

Months 1-6+

Use it, evaluate it

Check the dashboard against your POS export. Cross-reference the lift estimate. Watch your team's daily-use telemetry.

When the data shows it

Pricing kicks in with proven lift

When we can show you measurable lift — more visits, lower churn, real revenue impact — pricing begins. If we haven't moved the needle, we haven't earned it yet.

Loyalty is how the data gets in.

Diners check in to earn member pricing on their next visit. That check-in stream is what builds the customer intelligence on the operator side — visit patterns, taste inference, churn signals — without burdening your staff with data entry. The loyalty side is the on-ramp; the intelligence is the platform.

  • Two check-in methods: geofence-assisted and QR scan
  • Staff applies member pricing through the POS workflow they already use
  • Member pricing applies the moment a regular sits down
  • Every check-in deepens the per-guest profile
Operator dashboard showing live check-in feed and roster

As the network matures, your distribution does too.

Every check-in shows up in a friend's feed. As more diners and operators in a city join, the friend-graph compounds: a diner sees friends checking in at neighborhood spots and discovers them organically. Below threshold, this is a nice-to-have. Above threshold, it's how diners decide where to go — the way Google Reviews and Resy did.

  • Diners see friends' check-ins, not yours — opt-in, never spammy
  • Discovery ranking weighted by friend signal and personal taste fit
  • The first time a Founding Partner conversation includes "by the way, you have 47 customers checking in regularly at neighbouring spots," the layer has activated
  • You don't have to bet on this future to start — but operators who are early are the ones with the customer relationships when it matures
Guest profiles enriched by friend-graph signals

Montréal first. Neighborhood by neighborhood. Restaurants only.

The platform compounds with city density. We're launching in Montréal first with a neighborhood-density strategy — the friend-graph reaches the threshold where the distribution layer activates only if a meaningful majority of independents in the city are on it. Restaurants only through 2027. Other verticals deferred until coverage thresholds are met. We don't pretend to be everything to everyone.

Mile End
Founding Partners
Plateau
Wave 2
Saint-Henri
Wave 2
Verdun
Wave 3

Host stand, ready before they sit down.

Tablet-optimized for the host stand or bar. The moment a regular checks in, your team sees who they are: dietary alerts, usual order, seating preference, staff notes — at a glance.

  • Tablet-optimized layout for host stands and bars
  • Dietary restrictions and allergies highlighted prominently
  • Usual drink, seating preference, and staff notes
  • Upcoming birthday alerts for personal touches
Host Stand view for the front-of-house team

Honest signal, never public.

Collect private feedback that stays between you and your guests. No public ratings, no Yelp roulette. Just signal you can act on, with the response thread attached to the guest profile.

  • Private rating + comment, attached to the guest profile
  • Reply directly from the operator dashboard
  • Response-rate tracking surfaced in the Insights stream
  • Sentiment patterns roll up into the churn-signal model
Private feedback inbox attached to the guest profile

Customize your brand. Set member pricing. Go live.

Restaurant Profile setup guides you through branding, pricing rules, services, and team. Regulars works alongside the POS workflow your staff already knows: diners check in through Regulars, staff apply member pricing through your normal discount tools, and read-only POS reconciliation can be layered in later where partner access is available.

Restaurant Profile setup POS reconciliation roadmap

What independents pay for fragments of this surface.

Operators routinely pay $200-400/month, cumulative, for parts of what Regulars bundles into one platform. Pricing begins when we can show you measurable lift.

Vendor Surface Typical price In Regulars
SevenRooms CRM / CDP for hospitality $300+/mo Bundled
Marsello Email + loyalty $59-200/mo Bundled
Toast / Square add-ons Customer data, marketing $200+/mo Bundled
Mailchimp / Klaviyo Email automation $50-300/mo Bundled

What we can be honest about.

We can't give bulletproof numbers on lift — there's too much variability in how restaurants run for any vendor to claim that with precision. So we don't. We give you best-effort lift estimates with explicit confidence intervals, raw POS-verifiable indicators, and platform-engagement telemetry. Pricing begins when we can show you measurable lift. If the platform isn't moving the needle, we haven't earned it yet.

Common questions

What is the customer intelligence platform?
It's a single bundle for independent operators: per-guest profiles with visit history and taste inference, cohort-targeted messaging, churn-signal flagging on your regulars roster, and best-effort lift estimates with honest confidence intervals. Operators routinely pay $200–400/month for fragments of this surface from separate vendors.
When does pricing begin?
You get the full bundle on day one with no credit card. Pricing begins when we can show you measurable lift — more visits, more retention, more revenue per guest. If the platform isn’t moving the needle, we haven’t earned it yet.
What is the loyalty mechanic for?
Loyalty is the data-acquisition mechanism, not the product. Diners check in to earn member pricing; that check-in stream is what lets us build customer intelligence — visit patterns, taste inference, churn signals — that you can act on. Member pricing applies the moment a regular sits down; the diner carries nothing.
What is the social / distribution layer?
As more diners and operators in a city join, the friend-graph compounds: a diner sees friends checking in at neighborhood spots and discovers them organically. At a meaningful density, Regulars stops being a tool you use and becomes part of how diners decide where to go — the way Google Reviews and Resy did. You don’t have to bet on that future to start, but the operators who are early are the ones with the customer relationships when it matures.
Do I need to change my POS?
No. Regulars works alongside any POS system. Diners check in through Regulars, staff apply member pricing through the POS workflow they already use, and read-only POS reconciliation can be added later where partner access is available. Your existing setup stays intact.
Why Montréal first? When other cities or other verticals?
The platform compounds with city density — the friend-graph reaches threshold only if a meaningful majority of independents in the city are on it, so we go neighborhood by neighborhood in Montréal first. Restaurants only through 2027. Other verticals are deferred until coverage thresholds are met. We don’t pretend to be everything to everyone.

Customer intelligence for independents.

The category is customer intelligence and marketing automation for hospitality. We sit in the same operator-budget slot as SevenRooms, Marsello, and Toast/Square add-ons — the stack independents already piece together at $200–400/month cumulative. Our differentiator is the bundle, the contract, and the friend-graph distribution layer that compounds with city density.

Regulars SevenRooms Marsello Toast Loyalty
CRM + per-guest profiles Bundled Yes Limited Limited
Cohort messaging + automation Bundled Yes Yes Add-on
Churn-signal flagging Bundled No No No
Lift estimates with confidence intervals Yes — honest No No No
Friend-graph distribution layer Yes No No No
Independent-operator focus Built for it Enterprise-tilted Cross-vertical POS-bundled
Billed only when value-confirmed Yes Subscription Subscription Subscription
Bilingual (EN/FR) Yes EN-led EN-led EN-led

Most platforms tell you their pricing on day one.
We don’t.

That’s the contradiction. Withholding the number is the feature, not a hedge. Here’s why.

The contract

You start free with the full customer intelligence platform — visit history, taste preferences, cohort messaging, churn signals, the loyalty mechanic.

We don’t quote a price until the platform has produced measurable value to your business. When that moment comes, we show you what we measured — in three forms:

  • 01 A best-effort lift estimate — with explicit confidence intervals, never a bulletproof point estimate.
  • 02 Raw usage indicators — check-ins, repeat-visit counts, regulars roster, ticket trends. Verifiable line-by-line against your POS export.
  • 03 Platform-engagement telemetry — what your team actually used. Logins, messages sent, cohorts created, churn-signal review actions.

Then we set pricing together — based on the value the platform has produced.

The commitment

If the bundle isn’t producing value, you don’t pay.

We’re the only line item in your software stack with that contract. If anyone else is offering the same one, we want to know.

Claim your listing — free See how attribution works
Founding Partner cohort — Montréal independent restaurants

Claim your listing. Pay when the lift is real.

Full CRM, messaging, churn signals, and lift estimates from day one. No credit card. Pricing begins when we can show you measurable lift — if the platform isn’t moving the needle, we haven’t earned it yet.

Claim your listing — free